FIGHTDENTIST SHIPPING POLICY
Shipping & Handling Guidelines:
For domestic & international shipping we are partnered with UPS. There is a $9.99 Shipping and handling charge on all orders. FIGHTDENTIST. typically ships orders on the same if received by 12PM Pacific Standard Time. Orders made after 12PM will be shipped the following business day.
Orders placed Friday after 12PM or over the weekend will be shipped the following Monday.
If you have any questions regarding shipping options, pricing or delivery estimate, please email the Sales & Marketing Department at INFO@FIGHTDENTISTS.COM or call (866-826-1333)
When ordering online, the shipping price will be calculated when selecting your products and your country or U.S. Possession. If your country is not listed, please email our Sales & Marketing Department at INFO@FIGHTDENTISTS.COM
RETURN POLICY
Fightdentist and JAWZZ custom mouth guards are made one by one for each individual client.
Each client receives a kit to make a custom impression and/or they visit their dentist and get an very good impression made. Once we receive that impression our highly skilled team of Fightdentist and JAWZZ Techs create a custom mouth guard for you!
We can and will only consider returns if a color, a nick name, artwork or the fit is completely off.
If the guard makes the client gag and/or if the client feels they can not wear the guard to a dental related issued we can not accept any returns but will work with you to make it right.
We will do our best to satisfy our clients and will review and deal with each issue one by one and do everything we can to make a perfect guard!
PRIVACY POLICY
At Fightdentist we are keenly aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience.
We have 5 privacy facts that describe how we approach privacy and user information across all of our products:
- Use information to provide our users with valuable products and services.
- Develop products that reflect strong privacy standards and practices.
- Make the collection of personal information transparent.
- Give users meaningful choices to protect their privacy.
- Be a responsible steward of the information we hold.
This Privacy Center was created to provide you with easy-to-understand information about our products and policies to help you make more informed choices about which products you use, how to use them, and what information you provide to us.
Information we collect and how we use it
- Registration information - When you purchase on Fightdentist.com, we ask for your personal information so that we can provide you with the service. If you register a credit or debit card, the information we require to register for the service includes your name, credit or debit card number, card expiration date, card verification number (CVN), address, phone number, and email address. If you register a Carrier Billing Account, the information that we require to register for the service includes your mobile telephone number, and the name and billing address associated with that number. For sellers, we also require you to provide your bank account number, and in some situations, your personal address, your business category, a government-issued identification number (for example, social security number or taxpayer identification number for U.S. residents), and certain information about your sales or transaction volume. This information allows us to process payments and protect users from fraud. In some cases, we may also ask you to send us additional information or to answer additional questions to help verify your information.
- Information obtained from third parties - In order to protect you from fraud or other misconduct, we may obtain information about you from third parties to verify the information you provide. For example, we may use card authorization and fraud screening services to verify that your credit or debit card information and address match the information that you provided to us. Also, for sellers, we may obtain information about you and your business from a credit bureau or a business information service such as Dun & Bradstreet. We also may obtain information from third parties in connection with providing Google Checkout to you, such as information from the Carrier in connection with Carrier Billing.
- Transaction information - When you use our shopping cart to conduct a transaction, we collect information about each transaction, including the transaction amount, a description provided by the seller of the goods or services being purchased, the names of the seller and buyer, and the type of payment used.
- Information about your use of the service - In order to protect you from fraud, phishing, and other misconduct, we may collect information about your interaction with the service to help validate your identity or detect potentially fraudulent conduct. For example, in some circumstances we may try to determine service usage patterns (such as how quickly you type) so that we can try to detect and prevent unauthorized attempts to access your account (such as automated hacking attacks, or the use of stolen user names or passwords). Any such information we collect will only be used to detect and prevent fraud or other misconduct, unless you explicitly grant us permission to use it in another manner.
- Log information - When you use our Checkout, our servers automatically record information that your browser sends whenever you visit a website. These logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
- User communications - When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services..
In addition to the above, we use the information we collect to:
- Provide our products and services to you, including the display of customized content and advertising;
- Perform auditing, research and analysis in order to maintain, protect and improve our services;
- Ensure the technical functioning of our network; and
- Develop new services.
We process personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical and technical security measures to guard against unauthorized access to systems where we store personal data. For example, your credit card number will always be stored in an encrypted form (except when you provide it to us in a communication outside of our web page interface).
The security of your account also depends on keeping your account password confidential, and you should not share your account name or password with anyone. If you do share your account information with a third party, they will have access to your account and your personal information.
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent. We will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including notification in your account interface or email notification). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
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Fightdentist and JAWZZ